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Healthcare Account Recovery: Identity Verification with MS Entra ID

Healthcare organizations are facing a cyberattack epidemic, with account takeover attack (ATO) incidents surging at an alarming rate. Sensitive patient data is increasingly at risk as criminals leverage AI cloning scams to breach Healthcare organizations. To address this crisis, IdRamp has partnered with Microsoft (MS) to incorporate Identity Verification (IDV) into the Entra ID Healthcare account recovery process. IDV account recovery offers a powerful solution that enhances security, reduces costs, and improves the user experience. This method provides advanced capabilities such as document proofing, biometric liveness detection, verifiable credentials, and Face Check to help prevent ATO attacks.

Simple and Secure

Healthcare Account Recovery

Account Recovery Threats

Patient Data at Risk
A vulnerable account recovery system can expose sensitive patient information, including medical records, financial data, and personally identifiable information (PII), putting patients’ privacy and security at risk.

Phishing Scams in Healthcare
Healthcare providers are frequent targets of phishing attacks designed to exploit account recovery processes. These attacks can lead to unauthorized access and data breaches, compromising patient data and disrupting healthcare operations.

Brand Reputation: The Impact of ATO attacks
A compromised account recovery system can erode patient trust, damage an organization’s reputation, and lead to sensitive information leaks. This can result in negative publicity, regulatory fines, legal actions, and diminished quality of patient care.

Poor User Experience
Traditional account recovery methods are time-consuming and frustrating, leading to delays in patient care. This negatively impacts user experience and the overall effectiveness of healthcare services.

 

IDV Account Recovery Advantages​

Stronger Security
IDV verification technology offers superior security compared to traditional password-based recovery methods. This helps protect sensitive patient data and prevent unauthorized access, reducing the risk of data breaches.

Defy Phishing Attacks
IDV account recovery requires biometric verification with liveness detection from the account owner. Phishing attacks targeting account recovery will be automatically blocked. Even if credentials are compromised through a phishing attack, your accounts will remain protected.

Adaptable Verification
Entra IDV seamlessly integrates with existing healthcare workflows, allowing users to verify their identity once and use their credentials across multiple health services. This simplifies the digital healthcare experience for everyone

Streamline Operations
Entra IDV’s self-service account recovery process eliminates the need for manual verification, streamlining the process for both patients and medical staff. This results in faster account restoration, reduced support calls, and improved operational efficiency.

 

Healthcare Account Recovery Verification is powered by a comprehensive network of IDV providers.​ Contact IdRamp to improve your Account Recovery experience today.

Orchestrate your systems today

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